Cancellation & Refund Policy
Free Cancellation
- Cancellations made more than 24 hours before the scheduled pickup time are eligible for 100% refund.
Partial Refund
- Cancellations made within 24 hours of the pickup time will receive a 50% refund of the booking amount.
- The remaining 50% will be charged as a cancellation fee.
No Refund Cases
- No refund will be issued for:
- Last-minute cancellations (less than 4 hours before pickup).
- No-shows (if the customer fails to pick up the car on time).
- Incomplete document submission or license verification failure at pickup time.
Refund Timeline
- All eligible refunds will be processed within 5–7 business days via the original payment method.
Important Notes
- Convenience fees and applicable taxes may be non-refundable.
- Refunds for bookings made via third-party platforms may be subject to their policies.
- Any additional refund request will be handled on a case-by-case basis at the discretion of Bagga Car Rentals.