Cancellation & Refund Policy

Free Cancellation

  • Cancellations made more than 24 hours before the scheduled pickup time are eligible for 100% refund.

Partial Refund

  • Cancellations made within 24 hours of the pickup time will receive a 50% refund of the booking amount.
  • The remaining 50% will be charged as a cancellation fee.

No Refund Cases

  • No refund will be issued for:
    • Last-minute cancellations (less than 4 hours before pickup).
    • No-shows (if the customer fails to pick up the car on time).
    • Incomplete document submission or license verification failure at pickup time.

Refund Timeline

  • All eligible refunds will be processed within 5–7 business days via the original payment method.

Important Notes

  • Convenience fees and applicable taxes may be non-refundable.
  • Refunds for bookings made via third-party platforms may be subject to their policies.
  • Any additional refund request will be handled on a case-by-case basis at the discretion of Bagga Car Rentals.
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